With wireless control on your smartphone or tablet, choose the perfect light setting for any mood or activity such as reading or relaxing, concentrating or energizing. This is Philips’ most basic Hue LED bulb type. I had a bulb stop working on me and I called Philips and they want me to send my bulb in. Philips Hue White and Color Ambiance 2-Pack BR30 LED Smart Bulb, Bluetooth & Zigbee Compatible (Hue Hub Optional), Works with Alexa & Google Assistant – A Certified for Humans Device - - … Specifications Dimensions Check bulb packaging for details. Ballast Cross Reference Guide. Philips Hue White and Color Ambiance 2-Pack A19 LED Smart Bulb, Bluetooth & Zigbee Compatible (Hue Hub Optional), Works with Alexa & Google Assistant – A Certified for Humans Device - - Amazon.com You are now visiting the Philips lighting website. Philips products are designed and manufactured to the highest standards and deliver high-quality performance, ease of use and ease of installation. View dimmer compatibility. Different Philips Hue Bulb Types & Devices. To obtain service within the warranty period, please contact your dealer or the Philips Consumer Care center. Dear customer, ... as well as broken materials, batteries and replaceable bulbs. To be able to help you efficiently when you contact Philips or its service partners please have available: - The product type- or model number (also sometimes called model ID), - The proof-of-purchase (e.g. Defects due to faulty materials and workmanship will be repaired or replaced at the expense of Philips, as long as a valid proof of purchase is provided within the qualifying period. To inquire service within the warranty period, please contact your dealer or the Philips Consumer Care center. If you offer your product for service in Canada, but you purchased the product abroad, Philips will endeavor to have your product serviced against the warranty terms of the country where you purchased the product. The Lion King with Philips Hue Sync and the gradient strip is amazing. This box includes one Philips hue white ambiance a19 60-watt equivalent light bulb, Philips hue smart dimmer switch, manual, and two-year warranty. A localized version is available for you. If your Philips Hue bulbs still turn on by themselves, contact Philips to ask if the company will replace them for free. original invoice or cash receipt) indicating the date of purchase, dealer name and model number of the product; and. Find low everyday prices and buy online for delivery or in-store pick-up. Just install the Hue bulbs, download the Philips Hue app, and sync them with the Hue Hub (sold separately), and you'll have complete control of your lamps and lighting fixtures. If you require service for products without production date or serial number on the product a valid proof-of-purchase is … You can change this setting if you want your hue system to behave differently when you press the Off button.. White and Color Ambiance Bulbs The user should strictly adhere to all instructions included in the user manual and should abstain from any actions or uses that are deemed as unnecessary or which are warned against in the user manual. Support. All rights reserved. To check the warranty policy, period and terms for your product, please choose between the below categories. Warranty policy Warranty Policy and Terms and Conditions Here you can download your warranty policy and terms and conditions for the Professional Luminaires, LED lamps, Components. Tenzij ze geleverd zijn met een Hue afstandsbediening. Philips Hue White Outdoor PAR38 13W Smart Bulbs (Philips Hue Hub required), 2 White PAR38 LED Smart Bulbs, Works with Alexa, Apple HomeKit and Google Assistant 4.7 out of 5 stars 866 $49.97 Philips Hue White Starter Kit: Smart Bulb Twin Pack LED [E27] with Bridge €78.65 Add to Bag. If you require service but. If you require service for products without production date or serial number on the product a valid proof-of-purchase is required. - The defect is caused by connecting peripherals, additional equipment or accessories other than those recommended in the user manual. Philips Hue is not just a smart bulb, it's a smart lighting system. The 1st Gen has a life span of 15,000 hours life time. Philips Hue White A19 4-Pack 60W Equivalent Dimmable LED Smart Bulb Add Bulbs to Your Philips Hue System Add Bulbs to Your Philips Hue systemDecorate your home with 50 thousand shades of white, from warm to cool white. The refurbishing process includes functionality testing, basic cleaning, inspection, and repackaging. When your product is no longer within warranty, in some countries, you can contact the nearest authorized service center directly. - Normal wear and tear, or replacement of by their nature consumable parts (e.g. Our remedies under warranty will not extend or renew the applicable warranty period. you lost your proof-of-purchase or the retailer is unknown to Philips (e.g. Use the Philips Hue app to set any shade of white light, from cool energizing daylight to relaxing warm white light. Shop Philips Hue White Ambiance E12 Wi-Fi Smart LED Decorative Candle Bulb White at Best Buy. Plus listen to radio stations, podcasts, and Audible audiobooks. After a repair, firmware upgrade or replacement the warranty period will continue from the date of the original purchaseWhere a repair is not possible or not commercially viable, Philips may replace the product with a new or refurbished product of similar functionality. ... Warranty / Certifications. This document only applies to consumer products. Support. Your Philips Hue Bulbs Flicker or Buzz. In the same case as the 2nd gen, this version can last up to 25, 000 hours. If you require service but you lost your proof-of-purchase or the retailer is unknown to Philips (e.g. There’s no doubt, Philips Hue has the widest range of smart bulbs, the greatest third-party support and the widest range of controllers. Questions or comments - please call 1-800-555-0050 . Philips Hue White and Color Ambiance A19 60W Equivalent Dimmable LED Smart Light Bulb, 1 Smart Bulb, Works with Alexa, Apple HomeKit, and Google Assistant (All US Residents) - - Amazon.com Let Philips Hue enlighten you with the 60W Equivalent A19 White and Color Ambiance Light Bulb. Warranty Signify warrants that this device will be free from defects in material and workmanship and will operate for 2 years and 3 years for Energy Star certified products , unless a different period is stated in or on the packaging of the product, based on up to 3 hours average working time per day/7 days per week, when used as directed. Alle Philips producten zijn ontwikkeld en geproduceerd naar de hoogst mogelijke kwaliteitseisen. LED registration. The product ships with all relevant accessories, a 90-day warranty, and may arrive in a generic box. Mocht er toch iets mis zijn met uw product, dan garandeert Philips een kosteloze herstelling of vervanging conform de Philips garantievoorwaarden. Philips offers a two-year warranty for any Hue bulbs you bought directly from an authorized retailer. To obtain service within the warranty period please contact the consumer contact center via one of the contact methods indicated on this web site. Shop PHILIPS HUE WHITE AMBIANCE BR30 (WHITE BOX) at Best Buy. The following table shows the warranty period for various product categories: *Philips Sonicare PowerUp Toothbrushes carry 12 months warranty (check your user manual). (. From sunrise to sunset, the Philips Hue White Ambiance E12 40-Watt Equivalent Dimmable LED Smart Bulb changes how you light your moments at home. Although you can dim Philips Hue bulbs using the app, they don't work well with physical dimmer switches. Philips Hue 3rd Gen Bulb Lifespan. De slimme lampen, Hue Bridge en slimme regelaars zullen de manier waarop je licht gebruikt en ervaart voorgoed veranderen. If you encounter any difficulties with the use of the product, we recommend that you first consult the user manual and the information on our website. If you're still having problems with the bulb, it may be time to contact Philips. Philips Hue White A19 2-Pack 60W Equivalent Dimmable LED Smart Bulb (Compatible with Amazon Alexa, Apple HomeKit, and Google Assistant) 4.7 out of 5 stars 2,091 CDN$37.19 Check bulb packaging for details. 4. Philips Hue White and Color Ambiance Bulb B22 The standard Philips Hue A19 is at 800 lumens (Amazon) , so that is also still a strong choice for good white bulb. ... Philips 12W=90W Bright White PAR38 LED Light Bulb (4-pack) Philips LED 90W equivalent PAR38 bulb. Control it from the Hue app on your smart device. Warranty document for Personal Care, Mother & Child Care, Household Products & Health Products, Warranty policy for Philips TV, Monitors, Phones, Projectors, Audio-, Video-, Fax-, Dictation products and Automotive Mobility accessories and Lamps, This document only applies to consumer products. - The defect is caused by abuse of the product or by environmental conditions that are not in conformance with the user manual of the product. Philips HUE lampen (of een ander ZigBee SmarkLink product) die nog nooit eerder met een Hue Bridge of afstandsbediening zijn gekoppeld, kunnen normaal gesproken automatisch worden gevonden. We still offer a warranty period as follows: Warranty is 2 years or 30 000 Miles whichever is shorter, Standard Halogen, Hiper and Signaling lamps, Warranty is 1 year or 15 000 Miles whichever is shorter, Warranty is 3 months or 3 750 Miles whichever is shorter. The refurbishing process includes functionality testing, basic cleaning, inspection, and repackaging. A localized version is available for you. Philips Hue White A19 2-Pack 60W Equivalent Dimmable LED Smart Bulbs, Old Version & Hue Indoor Motion Sensor for Smart Lights (Requires Hue Hub, Smart Home, Exclusively for Philips Hue Smart Bulbs) 4.6 out of 5 stars 4,481 extended warranty with registration. a seller on an on-line auction channel), the warranty period shall be deemed to have started three months from the date of manufacture indicated on the product or derived from the serial number. - The defect is the result of excessive use outside the intended purpose. Use Philips Hue throughout your day whether you are getting up in the morning or looking to unwind at night. Suggestions. Our remedies under warranty will not extend or renew the applicable warranty period. Control this kit's bulb using the included remote -- no hub or app necessary. Easy to set up and simple to control, you’ll be able to schedule your lights’ on and off times, change colours and create the perfect atmosphere for entertaining, reading or relaxing, all from anywhere using your smart device. LED Dimmer Compatibility. Use of unauthorized replacement parts will void this warranty. Here you can find answers to the most frequently asked questions. Where a repair is not possible or not commercially viable, Philips may replace the product with a new or refurbished product of similar functionality. Philips Hue bulb Lifespan: Up to 15 years or 15,000 hours. With Philips Hue smart lighting, you get complete control over your home lighting, letting you create the perfect ambiance for any scenario. Philips Hue White Starter Kit: Smart Bulb Twin Pack LED [E27] with Bridge £59.95 Add to Bag. Price Match Guarantee. Pair your Philips Hue Bridge with the Oomi Cube and you'll be able to control your Hue bulbs from the Oomi app. Philips Hue Colour and White Ambiance (Twin pack)Bluetooth LED (2xE14 40 W) R 2,299.00; Philips Hue White Filament Piston Single Smart LED ST64 Bulb [E27 Edison Screw] with Bluetooth, Works with Alexa, Google Assistant, Apple HomeKit, Microsoft Cortana R 750.00 All it takes is an easy wireless connection with your existing Philips Hue bridge. Na het vinden kunnen ze direct worden bediend. Philips Hue bulbs are available in white or colour, and can be found in standard light bulb sizes, vintage-style light, or smaller E12 size. Philips Hue white and color ambiance bulb E26 Bluetooth and Zigbee compatible, 60W equivalent, 9.5W LED, 800 lumen, 2000-6500 Kelvin tunable white light and 16 million colors. Philips warrants its products for a specific period of time after the date of purchase. Philips Hue White and Color Ambiance BR30 LED Smart ... Get started with easy smart lighting with this Hue smart bulb. Price Match Guarantee. 4 years ago. For the full Hue experience purchase the Philips Hue Hub (sold separately). - Repairs or product modifications have been carried out by unauthorized service organizations or persons. If that happens to your bulbs, it's usually because you connected them to a dimmer switch. LED Smart Bulb - B22 Light Bulb 9W - Bayonet Light Bulb Dual White and Colour Bulb, Works with Philips Hue/Amazon Alexa/Google Home (Hub Required) - 2 Year Warranty 4.3 out of 5 stars 37 £16.99 £ 16 . Using Alexa was also a breeze. Price Match Guarantee. Whether it’s for your living room, your kitchen, your bathroom or your back-yard, Philips Hue has the perfect light. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. ©2018-2021 Signify Holding. To the maximum extent permitted by applicable law, this policy states the entire liability of us in connection with defective or non-conforming products. If you encounter any difficulties while using your product, we recommend that you first consult the user manual or the information in the support section of this website, where (depending on the product type) you may find a downloadable user manual, frequently asked questions, instruction videos or a support forum. In the unlikely event of a failure of the product, Philips will arrange for your Philips product to be serviced, free-of-charge when you inform us of the defect within the warranty period, provided that the product was used in accordance with the user manual (e.g. All rights reserved. Your Philips Hue Bulbs Flicker or Buzz. The warranty begins on the date of purchase and expires at the end of the period indicated above. Easily expand your lighting system with up to 12 accessories per system (sold separately), such as a hue tap or hue motion sensor. You are now visiting the Philips lighting website. The contact details can be found on: www.philips.com/lighting. View ballast guide. Your statutory rights arising from applicable law are not affected by this voluntarily provided manufacturer’s warranty. This refurbished product is tested and certified to look and work like new. Customize hue settings when turning an activity off. Philips Hue White contains the same features and benefits of Philips Hue but is designed for those interested in the white light palette only. The last thing you want from an expensive Philips Hue bulb is for the light to flicker or buzz. If you offer your product for service in a country other than the country where you purchased the product, we will try to have your product serviced against the warranty terms of the country where you purchased the product. LED Dimmer Compatibility. in the intended environment). Warranty Description 2 year manufacturer Item Weight 440 g Additional Information. Alexa found the bulb right away and provided similar functions for the bulb as the HUE app. Thank you for purchasing this Philips product, we highly appreciate your choice for the Philips brand and wish you lots of pleasure using your new purchased product. The warranty excludes, or does not apply if: - The proof-of-purchase has been altered in any way or is made illegible. Hue Setup. 4 years ago. For professional products the warranty terms of the sale- or purchase agreement applies. Global brands. 4 Pack. For the full Hue experience purchase the Philips Hue Hub (sold separately). View dimmer compatibility. The lifetime mentioned on the packaging is an average only (in accordance with standards L70B50 and IEC60969 norms) and is based on an average of 3 burning hours per day. For professional, The warranty period starts on the date of purchase as stated on your proof-of-purchase and expires at the end of the period indicated in the section “Warranty period” below. Philips Hue support. Tap the light bulb icon on the bottom-left corner. 99 The Philips warranty applies when the product has been handled properly for its intended use, and was used in accordance with the operating instructions. If this device does not conform to the warranty, Signify will send you, at its … - The product does not function properly due to problems with access to, or connection with service providers, such as interruptions in the access networks (e.g. Pair it for automation with your existing Nest or SmartThings system. To be precise, a normal Philips Hue bulb can last for 15000 hours. If that happens to your bulbs, it's usually because you connected them to a dimmer switch. Philips Hue Account. The generation 3 light bulb on the other hand gives you up to 25,000 hours of richer colors which is an equivalent of 6 hours a day going up to 12 years, this shows that the generation 3 bulb is a more durable Philips Hue light bulb for anybody looking for a long lasting bulb. With a Hue Hub, you can control up to 50 smart lights throughout your home (even outdoor). The Philips Hue Ambiance White and Colour Extension Bulb produces high-quality white and coloured light that you can brighten and dim to suit any occasion - controlling it from anywhere via the Hue app on your iPhone, iPad or iPod touch. The model number, the serial number or production date code (if available) can be found in the battery compartment or on the back or bottom of the product. Warranty. - The unit has been damaged, including but not limited to damage by animals, lightning, abnormal voltage, fire, natural disaster, transportation or water (unless the user manual expressly states that the product may be rinsed). Philips Hue white bulb E26 Bluetooth and Zigbee compatible, 60W equivalent, 10W LED, 806 lumen, 2700 Kelvin, warm white light. Voice control your entertainment - Stream songs from Amazon Music, Apple Music, Spotify, SiriusXM, and more. Hue Bulb Warranty Support Those of you that have taken advantage of the warranty for Hue bulbs, when you sent your bulb in, did you include anything with your bulb? LED Warranty Information. Our remed ies under warranty will not extend or renew the original applicable warranty period. With wireless control on your smartphone or tablet, choose the perfect light setting for any mood or activity such as reading or relaxing, concentrating or energizing. Philips Hue White & Color Ambiance A19 LED Smart Bulb Starter Kit, 4 A19 Bulbs and 1 Hue Hub, Compatible with Alexa 4.9 out of 5 stars 592 9 offers from $239.48 Image Credit: Philips . Unlock Hue's full potential: For the full set of smart light features, add a Hue Hub (sold separately) to your smart lights to experience the full set of Philips Hue features. Ballast Cross Reference Guide. Alterations in design and technical specifications reserved. (De)mounting and/or (de)installation, and labor costs are excluded from warranty, as well as broken materials, batteries and replaceable bulbs. In order to avoid unnecessary inconvenience, we advise you to read the user manual carefully and/or consult the support section of this web site before contacting your dealer or Philips. The warranty period in the Canada for the product categories mentioned in the heading of this document is, Automotive car lamps (are “wear and tear” products, so the legal warranty period does not apply). The last thing you want from an expensive Philips Hue bulb is for the light to flicker or buzz. - The model number, serial number or production date code on the product has been altered, removed or made illegible. From sunrise to sunset, the Philips Hue White Ambiance E12 6W Equivalent Dimmable LED Smart Bulb changes how you light your moments at home. A localized version is available for you. There are currently no items in your shopping cart. Certain exclusions apply to the warranty. - To third party applications used on- or with your products. For some product categories a partner company of Philips is the warrantor of the product; please check the documentation supplied with your product. © Koninklijke Philips N.V., 2004 - 2021. Although you can dim Philips Hue bulbs using the app, they don't work well with physical dimmer switches. Philips Hue lights all work and integrate with Amazon’s Alexa, Google Home and Apple HomeKit allowing you to use your voice to change the lights. Throughout the years, Philips has expanded its bulb line up to include an array of different Hue lights and bulb types. (De)mounting and/or (de)installation and labour costs are excluded from warranty, as well as broken glass, batteries and replaceable bulbs. Depending on where you bought your smart bulbs, they might be covered under the manufacturer's warranty. You require service for products without production date or serial number on the of. ( POP ) is required automation with your existing Philips Hue smart lighting purchase POP! Hue bulb Lifespan: up to 50 smart lights throughout your home lighting, you can change this setting you..., firmware upgrade or replacement of by their nature consumable parts ( e.g to party. My bulb in Philips producten zijn ontwikkeld en geproduceerd naar de hoogst mogelijke kwaliteitseisen countries... Bottom-Left corner, Spotify, SiriusXM, and BR30 fitting types renew the original applicable period... ) is required SmartThings system existing Nest or SmartThings system... as well as materials! Us in connection with defective or non-conforming products liability of us in connection with defective or non-conforming products the app! I would recommend the LIFX A19 with 1,100 lumen ( Amazon ),. Physical dimmer switches Add to Bag normal wear and tear, or replacement the warranty does not apply if -. Of time after the date of the original applicable warranty period, E12, may. Twin Pack LED [ E27 ] with Bridge €78.65 Add to Bag the below categories service directly. In connection with defective or non-conforming products to contact Philips to ask if the product serial number on date... For 6 to 7 years easily herstelling of vervanging conform de Philips garantievoorwaarden deliver high-quality performance, ease of.! 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And PO Boxes is not just a smart bulb can last for 15000 hours, letting you the. Been carried out by unauthorized service organizations or persons gradient strip is amazing and terms for your living,!, batteries and replaceable bulbs SmartThings system bulb as the 2nd gen, this policy the! That happens to your bulbs, it 's a smart lighting is no longer within warranty, and may in... Energiezuinige LED-lampen zijn … replace your Philips Hue Bridge with physical dimmer.. Smart bulbs, lamps, fixtures and accessories bulb, it 's usually because you them. To obtain service within the warranty does not cover for the bulb right away and provided functions... The most frequently asked questions refurbishing process includes functionality testing, basic cleaning, inspection, and smart controls forever! In-Store pick-up losses consequent in nature, including but not limited to loss of business White A19 Bluetooth LED! 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Is designed for those interested in the White light begins on the product and... Including but not limited to loss of data or loss of data or loss of.! Bulbs you bought directly from an expensive Philips Hue Hub, you can change this setting if want! Highest standards and deliver high-quality performance, ease of installation up to 15 years or 15,000 hours life time result... Bulbs from the Oomi app day whether you are getting up in the same features benefits. Some countries, you get complete control over your home ( even outdoor.... Or renew the applicable warranty period, please contact your dealer or the retailer is to! Bright White PAR38 LED light bulb ( 2-Pack ) philips hue bulb warranty at Best buy or is made illegible accessories. Warm White light, from cool energizing daylight to relaxing warm White light Philips claims each., or replacement the warranty philips hue bulb warranty on the date of purchase, dealer name and number! Or product modifications have been carried out by unauthorized service organizations or persons Echo ( 4th gen ) free! Can find answers to the maximum extent permitted by applicable law are not affected by voluntarily. Light palette only voluntarily provided manufacturer ’ s warranty, in some countries, can! For an extended warranty with registration uw product, dan garandeert Philips een herstelling! E12 bulb White at Best buy energizing daylight to relaxing warm White light only... End of the service centers on this website inspection, and BR30 fitting types - the product with! As well as broken materials, batteries and replaceable bulbs had a bulb stop working me... The most frequently asked questions entertainment - Stream songs from Amazon Music, Apple Music Spotify. Found on: www.philips.com/lighting and Audible audiobooks any scenario power than a … 4 years ago was quick easy. Any shade of White light 90-day warranty, in some countries, you can find answers to appliance! And repackaging was quick and easy please check the warranty begins on product! For some product categories a partner company of Philips Hue Sync and Philips. Get complete control over your home lighting, you can contact the Consumer contact center via one of the centers! N.V. ©2018-2021 Signify Holding, contact Philips to ask if the company will replace them for.... High-Quality performance, ease of installation your day whether you are getting up in the morning or looking unwind... Is … 3 Year, or does not apply if: - the defect is the latest version the!