50 inch. On your terms. While all Roku products come with a simple IR remote, the Premiere+ and Ultra devices also come with “point anywhere” Wi-Fi remotes. I'd suggest starting there to see what options or suggestions they can provide. -Be sure all COAX CABLES and HDMI CABLES are tight and properly connected. I have 4 Roku’s. https://community.roku.com/t5/Manufacturer-Support-Warranty-Resources/Contacting-Support-for-Your-Ro... TCL 55" Roku TV screen is black but audio is still coming out, Problem with latest update. One such TV is the Element ELST3216H 32″ 720p Smart LED TV. So I got my Roku today! With the Element Roku TV set in Movie mode under the Brighter backlight setting, it displays a peak brightness of 201.77cd/m2 and a black level of 0.06cd/m2 for a modest 3,363… A quick check onlline  illustrates the problem is common. TCL No Backlight, Black Screen, Flashlight Test Good, Menu Sounds Good I have a 55” TCL Roku TV (55S405TNAA) that was working fine, then the next time it was turned on has no picture. Some Community users have reported that they unplugged their Roku TV for 5-10 minutes then plugged it back in and the issue was resolved. ... For many years I was a confirmed Roku users. Element Electronics provides high-quality consumers electronics that are accessible to everyone. Have you tried contacting TCL support yet to inquire further? For a list of Roku TV manufacturers contact information, visit our Community post here: Contacting Support for Your Roku TV. 49 inch. I have the same problem, changed out tCon angel and power panel. Clicks are audible when adjusting the volume or navigating the menu. I've factory reset it did no good. 49 inch. With thousands of available channels to choose from. If that works, it's most likely not a problem with your TV, but rather the device that's sending the programming your TV is showing. ELEMENT FIRE TV-Model [EL4KAMZ5517 EL4KAMZ5517T] Spec Sheet ELEMENT FIRE TV Model- [EL4KAMZ5017 EL4KAMZ5017T] Spec Sheet ELEMENT FIRE TV MODEL- [EL4KAMZ4317 EL4KAMZ4317T] Spec Sheet Type of Cables compatible with ELEMENT FIRE TVs Shop for roku smart tv online at Target. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. To troubleshoot, try Unplugging the cable box/DVR, wait for about 10 seconds, then plug it back in. Important: For brightness issues related to HDR, the picture settings for these programs are embedded in the programs themselves, and are generally darker than other videos (allowing for clear contrast between dark and light areas of the same scene).Due to the nature of HDR, these settings cannot be overridden. Try testing another device, first. 65 inch. We offer the best technology and the newest trends at accessible prices to make sure there's an Element television that will fit your entertainment needs. Try testing another device, first. When a TV screen is black and no picture appears, this can mean a few different problems. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Shining a light on the screen would show the big white lettering slightly … 4.4 out of 5 stars with 135 reviews. Please contact your TV's manufacturer directly to report this issue and request additional support. I also have a couple of AppleTV boxes. fyi this is an all too frequent problem with TCl tvs - the led back lights  fail  My tv lasted 15 months so out of warranty. The TCL Roku TV is a smart TV with a simple, intuitive interface and built-in ability to watch live TV with an antenna, access connected devices like a cable set-top box or game console, and stream content over the internet through different streaming channels (more popularly referred to as apps) that can be added via the Roku Channel Store. ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States. We turned it off and went to bed and this morning we turned it on and the screen is working but it is so dark you almost cant … If the screen remains black, check whether it provides a slight glow when the room is dark. Especially when I found out there was a settings menu and you can set it to 16x9! from what i gathered from reading about the issue and watching lot of people offering solutions, the TV sometomes just needs "shaking" (not literal) and some TLC. Clicks are audible when adjusting the volume or navigating the menu. We unplugged and plugged back in … Suggestion to fix Live TV channel navigation, Problem With Live TV Over the Air - Channel 10.1 redirecting to 10.3. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. Element 43" 4K UHD Roku TV. Each Roku TV manufacturer provides direct support for their products running the Roku OS. 60 inch. Easy Fixes for Common TV Problems. One Roku Express, two Roku Streaming Sticks and one Roku Ultra. We turned it off and went to bed and this morning we turned it on and the screen is working but it is so dark you almost cant see anything. Element. First, press the ‘Menu’ button to check if anything happens. @Kaivika Thanks for the note here. Roku provides the simplest way to stream entertainment to your TV. I ended up getting a new TV. All four have had the issue. I have contacted TCL and they claim the problem is not an issue with the  TV and it was just a few months over a year and therefore out of warranty and they would do nothing. Here is the easiest things to check first to know if you have a simple problem or an issue that requires replacing parts in your TV. If Picture mode is set to Cinema or Custom, the screen may become dark. I submitted the problem on the roku website with a copy of my receipt, they say expect a response within 48 hours. Each Roku TV manufacturer provides direct support for their products running the Roku OS. The screen turns on but is extremely dark. Element TV Half Screen Dark. Last night my tv was working perfect. Asking $150 obo If Picture mode is set to Cinema or Custom, the screen may become dark. Suggestion to fix Live TV channel navigation, Problem With Live TV Over the Air - Channel 10.1 redirecting to 10.3. Resetting your cable box can help resolve a half screen dark problem. To troubleshoot, try Unplugging the cable box/DVR, wait for about 10 seconds, then plug it back in. More than a smart TV—a better TV. Any help is greatly appreciated. I found 96 complaints about this TV on BBB website. When unplugged and plugged back in the screen showed the red roku background for a split second but it was out immediately, it was more like a flash. It would be a great share of your experience since me and my Tv is in the parts unknown if the world to get support. A TV For every room, in every home. Hi My TCL Roku tv screen was very dark (almost black) while the tv was on, but I could hear the channel that was on. Each Roku TV manufacturer provides direct support and warranty or repair services for their products running the Roku OS. Potential solutions: The first, and most obvious, thing to do is to make sure that the batteries in the remote aren’t dead. Yes, but you have to be able to see the screen to do it. Not roku who only furnished the UI on TCL made tv. You can reach them here: https://support.tclusa.com/televisions or at 1-877-300-8837. This Tv is only 4 months old. TV Screen Is Black – Powers ON But No Picture. 2. Roku provides the simplest way to stream entertainment to your TV. Manufacturer Support & Warranty Resources. -Reset ALL components by unplugging them for 5 minutes including the TV. easy ways to fix LED TV has sound but no picture repair, watch this TV repair service troubleshooting guide. Needs to be fixed. My cat must have pulled them out. When i unplug it and turn it on it will go normal to the roku screen for a few and act normal then go to the home screen and go dark. Black TV Screen Solution 1: This would mean that either a CABLE BOX, SAT BOX, COAX CABLE, HDMI CABLE, ETC may not be working properly, something is loose, or needs reset. ... For many years I was a confirmed Roku users. More than a smart TV—a better TV. Looking at the spec for your model it does not appear to have casting hardware built into like a Samsung frequently does. Watch a few movies and LOVED IT. 50 inch. Bought my TV in 2016 it's nice but last year I noticed it was flashing black screen then go to normal and now it's just gone a shade of black. 2. ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States. It is an all-purpose screen that you can use as a TV, a computer monitor or a gaming screen . if you check on line this is a huge issue..  Bc of the loss of my roku tv i no longer use the platform and frankly i am hesitant to purchase another roku tv bc clearly they are not ensuring that manufactures that lhey license to are quality products with proper support    I get that they are not  at fault for the bad tv but they are in a position of influence and should  insist on certain standards  like say the tv sets should  with normal use last longer than a year or 2 yrs. We unplugged and plugged back in, we used the so called factory reset (hit the home button 5 times, up arrow once, rewind twice and forward twice) we can tell it rebooted but nothing changed. I rebooted it and now it won't turn on at all. The last week half the screen keeps going dark, it is happening on all apps and home screen. On your terms. This problem may not be because of an issue with the TV, but rather your cable box. my TV still works perfectly well after my expert (not) work on it. If still darker picture then I'm afraid it is hardware related problem in Roku and this device isn't repairable so need to get Roku-2 box to connect it to TV because rest of Roku device line up doesn't have AV Out jacks to plug AV cable. 60 inch. As often happens with new devices, you may have some difficulty getting the remote to connect, or have issues with the connection dropping. Before any troubleshooting, a pair of fresh batteries is definitely recommended. Slide the battery cover off, pop a battery out and back in and the remote works fine. One such TV is the Element ELST3216H 32″ 720p Smart LED TV. Last night my tv was working perfect. Resetting your cable box can help resolve a half screen dark problem. Shady#TCL55s405. As @Tivoburkee mentioned, have you tried contacting TCL support yet to inquire further? The last one was also a (Roku) I got it through Amazon so will have to send it back and be without a tv again to get it fixed or replaced. 55 inch. I just plugged them back in. You can reach them here: https://support.tclusa.com/televisions or at 1-877-300-8837. I did some research and it would be around $100-$200 fix at a electronic repair shop. For example, if you're watching cable, try switching to DVD or Blu-Ray, and play something there. 70 inch or more. At its price point, this TV is one of the most affordable 32 Inch Screens you will find. Choose from contactless Same Day Delivery, Drive Up and more. I hope these info will … It's in the Settings menu, under System/Power. I can not send any commands to the Roku. I purchased it at Nebraska furniture in Dallas, Tx area. I was wondering if your tv problem is fixed by now since I have the same exact problem with mine. Hisense’s Roku TV is full of extra features that make it an excellent fit for your living room or home theater. Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your Roku? Looking at the spec for your model it does not appear to have casting hardware built into like a Samsung frequently does. A recent firmware update could have caused the issue. This is a 65" Element Roku TV. Waking up this morning I noticed my Roku tcl tv was dim to the point of a black screen. If  there is anything wrong with TCL tv, you either take it up with  the place you purchased it, or with TCL. Anyway, Sony goes on to offer several tips if your set’s picture appears too dark and here they are: 1. For example, if you're watching cable, try switching to DVD or Blu-Ray, and play something there. ... Popular TV Screen Sizes. If that works, it's most likely not a problem with your TV, but rather the device that's sending the programming your TV is showing. 65 inch. I've went into the settings and tried to fix it that way and I also did a reset with the button on the side and it didnt work. The Roku remote is a familiar sight to anyone who's used a Roku TV, whether it's from Element or another brand. Element TV’s are usually lower price points and therefor lacking in features. We would recommend trying that to see if that resolves the issue you are seeing. one has to conclude it is a defect in the tv and TCL should be accountable instead they act like they never heard of anyone having the problem. If you are still experiencing an issue, we would suggest contacting TCL to see what options or suggestions they can provide. Background. We offer the best technology and the newest trends at accessible prices to make sure there's an Element television that will fit your entertainment needs. Learn more about using your Roku TV, locate help resources, and share your experience. This problem may not be because of an issue with the TV, but rather your cable box. It’s only 20 months old and TCL says it depends on use, that I must have used it to much? A TV For every room, in every home. Purchased in 2019. You can reach them here: https://support.tclusa.com/televisions or at 1-877-300-8837. It sounds like you may be experiencing an issue with the TV's backlight or a similar hardware issue. Shop our affordable selection of Roku TVs and appliances today. Learn more about using your Roku TV, locate help resources, and share your experience. With fresh batteries, the remote just goes dead. If the screen is still dark after the picture quality mode is changed, change the setting Backlight, Picture, Brightness and adjust the brightness to your taste. Even better for someone with the ability to fix it themselves. If your television suffers from a distorted picture, weird colors, or the dreaded "soap opera effect," these simple fixes can help improve your picture. Costs $507 after tax at target. If you find the connection to drop fr… 70 inch or more. TV sets are expected to function well past one or two years, Roku has an excellent product and really needs to set a much higher standard for the companies that they license their product to. 43 inch. There is just no way a quality tv with normal wear and tear should fail so often for  the same reason - led backlights. I'd suggest starting there to see what options or suggestions they can provide. 55 inch. You'll want to contact your TV manufacturer for additional help and support. I'm seriously pissed as this is my fourth tv in like a month due to problems every time. It is an all-purpose screen that you can use as a TV, a computer monitor or a gaming screen . I purchased a Samsung tv and although I miss Roku platform  the entire experience with TCL TV has left me uninclined to purchase a roku tv or device as a matter of principle. That is kind of my point they are claiming it is not an issue they hear about often which is clearly not true. A recent firmware update could have caused the issue. You'll want to contact your Roku TV manufacturer for more help with that type of issue. Manufacturer Support & Warranty Resources, Problem with latest update. The small remote looks like an oversize lozenge, with rounded corners and a curved back that's fairly comfortable to hold. Anyway, Sony goes on to offer several tips if your set’s picture appears too dark and here they are: 1. Just curious if others have experienced this issue. TCL No Backlight, Black Screen, Flashlight Test Good, Menu Sounds Good I have a 55” TCL Roku TV (55S405TNAA) that was working fine, then the next time it was turned on has no picture. Hisense’s Roku TV is full of extra features that make it an excellent fit for your living room or home theater. Element TV’s are usually lower price points and therefor lacking in features. I also have a Vizio that’s 5 years old with NO issues and a Westinghouse that is 4 years old with NO issues.Now I’m stuck with a broken Roku TV same del mentioned above, and Roku speakers that only connect to a Roku TV. If the screen is still dark after the picture quality mode is changed, change the setting Backlight, Picture, Brightness and adjust the brightness to your taste. before buying anything or taking it … Then I started to watch a TV series, and a few minutes in the show, the screen went BLACK (not blue) and the remote did not respond, and the status light did a double blink (which repeated continuously). Got a 75s425-75” 4K Roku HDTV Four months ago and while watching tv the screen went black while sound was still playing. Element TV Half Screen Dark. With thousands of available channels to choose from. What could cause an Element Electronics TV to power on but turn off with no picture or sound? I also have a couple of AppleTV boxes. I cannot get anyone on the phone due to the situation. At its price point, this TV is one of the most affordable 32 Inch Screens you will find. Partially Dim Backlight at Top Portion of Screen - Element 65' Roku TV Element 65” Roku Smart TV E4ST6519RKU I picked up this TV from a friend. ELEMENT FIRE TV-Model [EL4KAMZ5517 EL4KAMZ5517T] Spec Sheet ELEMENT FIRE TV Model- [EL4KAMZ5017 EL4KAMZ5017T] Spec Sheet ELEMENT FIRE TV MODEL- [EL4KAMZ4317 EL4KAMZ4317T] Spec Sheet Type of Cables compatible with ELEMENT FIRE TVs Select Roku TV models have an advanced picture control setting called local dimming, or local contrast.Local dimming technology improves the contrast performance of your Roku TV by dimming the parts of the screen that should be dark while not altering the parts of the screen that should be bright. Solved: Got a 75s425-75” 4K Roku HDTV Four months ago and while watching tv the screen went black while sound was still playing. 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Check whether it 's from Element or another brand went black while sound was still playing out there a! Roku OS components by Unplugging them for 5 minutes including the TV, locate help resources, and your... Consumers Electronics that are accessible to everyone i 'm seriously pissed as is! Led TV out and back in and the issue was resolved 's used a Roku is! Tv is one of the most affordable 32 Inch Screens you will find the. Picture repair, watch this TV on BBB website so often for the same exact problem latest!