Paytm Money does not guarantee that electronic communications will be successfully delivered, or that they will be secure and virus free. Although they cannot guarantee money refund. Your help and support is much desirable as I have not received the order I paid for even after purchasing same from a valid site like pay tm. Now seems they have stopped kyc hence I'm unable load money etc. If the order is cancelled before shipping, the money gets credited from the Paytm within 2 days. 171 is taken without any reason I dont know why account is flat with no money. For complete list of our phone numbers, Click here. How can I initiate refunds for payments received via Paytm for Business? About Us Contact Us. It's really a very easy process. At any point of time, the detailed information of refund can be fetched using the Refund Status API. At Paytm, we aim to help you improve your experience with us and provide you hassle free services. Return Rejected The return request has been rejected which could be due to any one of the … SIGN IN. Cashback is'Paytm wallet loyalty cashback' given by 'Pay with Paytm' payment platform. A refund can only be created for a successful or settled transaction. On successful deduction, Paytm sends an Accept Refund Webhook to the merchant. Paytm {{ paytm.user ? ' More. Follow the steps given below. Refund No Return. Closed Vikas Singh filed this complaint against PayTM on Jan 17, 2019. sir i was shopped on paytm with order id ***** which has two products 'hoa premium earpods wired in earphones' of **rs and 'eveready ** watt cool day light b**d led bulb' of ***rs but some reasons i had cancelled both items. We will refund your money. For wallet transaction where the Paytm cashback (CB) has been processed successfully, the customer will receive a refund after deduction of CB. Sometimes you get a problem with some orders and want the money to be refunded. In most cases, money should reach your account instantly but in some cases it gets delayed due to reasons mentioned below: Once the refund is validated at Paytm's end, Paytm deducts the refund amount from your pending settlement amount. Company . Send a query. In line with this, we have a new update on refunds and settlements. According to this forward transaction amount every day should always be greater than refund amount for each day. Know what to do. I have a very old paytm account but was very rarely used and hence didnt do its kyc. Mismatch in transaction status between Paytm and merchant wherein transaction is failed state at merchant's end but is successful at Paytm's end. Hello India! Paytm on Tuesday launched 'Payout Links' for businesses, enabling them to instantly process payouts to customers, employees, as well as vendors without collecting their bank details. Footer Site Map. Paytm wallet can be used to pay for almost anything, everywhere. Unable to add money through net-banking. We strongly advise you, whichever mode of funds transfer you choose, do re-read receiver’s details in order to re-confirm and only then proceed to … It has created a new market for digital currency users because of its ease of use. Will I be charged to refund a payment? They should try their best to get you refund. Get the refund in the same bank account by which you paid- ... amount for your product will automatically get refunded to the same bank account which you used to buy this product on Paytm. Once the refund is validated at Paytm's end, Paytm deducts the refund amount from your pending settlement amount. Paytm validates the refund against the original order. : cart.mpCart.cart_items[$index+0].error}}. In such cases, you do not bear any cost. Refunds were credited through NEFT/ RTGS, taking anywhere from 7-14 days for the money to hit the bank. Here’s the snapshot from Paytm wallet showing cash received. Money is instantly sent to your bank. All refunds come with no question asked guarantee. Initiate refund from your backend using our Refund API. Save taxes & enjoy regular pension income with NPS only on Paytm Money. If you have any issue, your money is immediately refunded. Refunds can be requested for a successful, settled, or partially refunded orders. At Paytm, we provide 100% assurance. As Money transfer takes place between two banks. Products. Invest in best direct mutual funds with zero commission. Paytm not refunding money By shabbar_za in Online Shopping I had order 2 casual shirts cost of 858rs with shipping charge they cancelled my order from company now paytm is not refunding money and not giving proper rply to me i have mesaged email them but they are not giving rply now solve my problem and tell them to refund my money as they are not giving my order number on paytm was 3811403911 Happy shopping 3. If it takes more time, you should contact your bank. Change store. You can also send him the above cash sent image. That is why in most of the cases you would get back the money within 4 hours. Save taxes & enjoy regular pension income with NPS only on Paytm Money. My Uber Paytm balance of Rs. Paytm’s explanation Refund to wallet, in case of a failed transaction, is happening immediately and we aren’t seeing anything out of the ordinary there. Return Requested The customer wants the product to be returned. It can be used to pay for goods & services sold by merchants that accept ‘Pay with Paytm’. Money can be transferred between the Paytm wallets of two users with just a few taps on the phone. So, a return request is sent through Paytm Mall 2. Total refund initiated in a day has to be lower than total outstanding payable amount with Paytm. Remember, if you do not see this balance in your bank account yet, it is because your bank does not reflect this refund instantly. Funds transferred once to a person cannot be claimed or reversed by Paytm. Sync confirmation after validation of refund is provided in response to the Refund API request. Paytm provides two ways by which you can initiate refunds: You can also initiate a refund via the Refund API. Received a different recharge benefit rather than the one you chose? Money deducted but recharge not done instantly? 0120-4440440. The refund will be made via the same payment method used to make the purchase. We have already completed the refund process of Rs. Paytm company is fraud and takes away people money. but if the order is shipped, then u would get the refund once the product reach back to … Cant find your answer? More. Then I called up customer care guy at Paytm who apologise for the inconvenience and spoke to the reception guy at the hotel who informed him that they have no such confirmation. How does Paytm earn through Paytm wallet? 330 from Paytm side . Your customers can choose to pay from any credit/debit card, UPI, Netbanking, Paytm Wallet and EMI Apart from net banking refunds, this is instant in nature. That’s our promise! 24X7 IVR & email support for recharge and payments related queries. Various regulatory agencies make it very clear that no-one can claim or reverse such funds and only the account owner can give consent to its bank to withdraw such funds. No need to worry . Sit back and enjoy your shopping. Your money is yours! Thanks. The money does not come to the Paytm. They have good support staff. Remember at Paytm your trust is foremost. Then around 10:30 in the night Customer Care at Paytm said Sir since its late please book a new hotel and send me the new hotel booking( I also have supporting mail for this). What this means for you and how to manage refunds: 1. Happiness is guaranteed at Paytm. Your money is yours unless you have received your recharge. Corresponding to the state the shipment is in, it is visible under the below-mentioned states under the Returns tab in the Seller Panel: 1. At Paytm, we provide 100% assurance. If it can’t find out the beneficiary account, it has to refund the amount after the 2 hours. These are basic validations like a cumulative refund on this order < order value, the order is not more than a year old etc. If you have paid by paytm wallet then you will get refund withim 24 hrs and if you have paid by card or net banking it may take up to 3 to 5 working days. If we fall short of your expectations, give us a shout. This webhook depicts that refund has been initiated and contains the latest date by which money will be credited into the user's account. I am not able to initiate a refund ; Can I initiate a bulk refund? Contact Paytm customer care – If above solution does not work out, contact Paytm customer support. You will receive email confirmation of the return once it has been completed. It may take some days for such refunds to reflect back to your account Once the refund is requested against a transaction, it cannot be cancelled by the merchant. However, some people are experiencing delays while transferring money from Paytm wallet to their bank account. Merchant initiated refund - Refund can be initiated by the merchant in the following scenarios: Merchant works on a prepaid model wherein the initial amount was higher than the final billed amount (prepaid service model). Total 6 partial refunds are allowed on a single transaction done using the Rupay card network. Whenever a user selects “Send Money to Bank Account” from Paytm wallet, we immediately process the refund request. This is my money which i kept to order Uber rides. Paytm — Money taken from my Uber account Dear Sir, My Paytm ticket # 01943077 and 01702190 No response so far from Paytm. Once the bank accepts the refund, Paytm sends a Success Refund Webhook to the merchant. So it's better to add money in paytm wallet before purchasing anything. Cashback. Return Approved Returns are approved after a preliminary investigation by Paytm Mall 3. Just follow the step by step procedure and get paytm refund in easy steps. You can also use your Paytm App for raising a complaint. I order Ajanta women tan casual shoes from Paytm at ** Oct *. Refund are reversal transactions wherein complete or partial money is moved back to customer’s source account (account from which actual payment was made). Sit back and enjoy your shopping. Get in touch with us. Well, the good news is you can get Paytm refund very easily. Haven’t yet received cashback for a flight booking? Refund not received in Gift Voucher Balance. I had booked an IRCTC ticket through paytm gateway, later the same ticket was cancelled by me on 12-Nov-18, I have not received my refund from Paytm. On successful deduction, Paytm sends an Accept Refund Webhook to the merchant. Post successful deduction Paytm initiates the refund to the bank. A refund request usually takes 7-14 business days to reflect in customer’s account depending on the bank used for payment. Use Paytm Payment gateway solution in your App or website to simplify payment for your customers. Paytm Wallet & Gift Voucher. Use case for a refund arises in the following scenarios: Customer initiated refund (returns/cancellation) - Customer has changed his mind about the consumption of product pre/post order delivery. Customer refund without return pick-up could also be done for low-value shipments which are Reverse courier NSS (Non-serviceable station). Open online demat account & start your stocks trading journey. Secure payments with Paytm. If you have any issue, your money is immediately refunded. Refund request will always be credited to customer source account with which the transaction was done initially. Find details like Paytm Money Brokerage, its transaction charges, account opening & more. As per the RBI guidelines, the money deposited by users in Paytm wallet is deposited by Paytm in an … In case it is more, the refunds are not accepted. You can get your refund if the complaint raised is approved and genuine. Mutual Funds Stock Market NPS Retirement Funds. As confirmed with IRCTC they have refunded my money to the gateway (Paytm), however paytm has not posted the money back to my indusind Bank credit card account, multiple times i have approached Paytm through their contact center, everytime i … Return Picked The item has been picked up by the delivery partner from the customer 4. Most of the net banking refunds are file-based and hence are sent to the bank on the next working day. - Paytm is not refunding my money. Hence request you to immediately stop the payment for the order to the vendor selling the voucher through paytm and refund me back my money or a workable voucher at pantaloons. Most of the net banking refunds are file-based and hence are sent to the bank on the … Note-Your money will get credited in the same bank within 3 to 7 working days, you don’t need to do anything for it. For very low priced products, Paytm Ecommerce reserves the right to refund the customer without arranging for a pickup. *24X7 IVR & email support for recharge and payments related queries. Rs {{item.price * item.quantity | number}}. See other popular related to Paytm & other virtual wallets. If you have not received a refund in your account after more than 14 days, please show the confirmation to your bank so that they can help you and speed up the process. Post successful deduction Paytm initiates the refund to the bank. I initiated a refund successfully but my customer hasn't received it; If you are an existing Paytm for Business customer, call us on. At Max you can expect around 7 to 14 days for the refund. From what I have noticed is if your bank is central then the amount is refunded much quicker than that of a private bank. Contact customer care. You can initiate partial or complete refunds to your customer’s source account. Apart from net banking refunds, this is instant in nature. Balance':' Wallet'}}, {{cart.mpCart.cart_items[$index+0].error_code == 'CO_AS_4003' ? '' Paytm usually says that it would refund the amount within 7 days but in my case it took around 10 days so sometimes it might refund within 7 days and sometimes it might not. Know everything about Paytm Money Charges here. I only want the value for 3000 Rs. The identifier of a transaction against which refund has to be made is order ID (unique parameter for order in your system) and transaction ID (unique parameter for your order with Paytm passed in transaction response). , my Paytm ticket # 01943077 and 01702190 No response so far from Paytm at * * Oct * cart.mpCart.cart_items. Other popular related to Paytm & other virtual wallets is refunded much quicker than that of a private bank person... Status between Paytm and merchant wherein transaction is failed state at merchant 's end is. Funds transferred once to a person can not be claimed or reversed by Paytm 2. Takes more time, the good news is you can initiate refunds: you get... Can get your refund if the complaint raised is approved and genuine of your expectations give! Approved and genuine the good news is you can get Paytm refund in easy steps,. Claimed or reversed by Paytm you chose requested the customer 4 on refunds and.! Returns are approved after a preliminary investigation by Paytm ' } }, your money is immediately refunded at! Click here recharge benefit rather than the one you chose on successful deduction, sends... In most of the return once it has created a new update refunds... A private bank is validated at Paytm 's end, Paytm sends an Accept refund Webhook to the merchant 's... Is flat with No money [ $ index+0 ].error_code == 'CO_AS_4003 '? shopping Remember at Paytm, immediately. While transferring money from Paytm wallet to their bank account bank account ” from Paytm wallet before purchasing anything any! You can get your refund if the order is cancelled before shipping, money... Return requested the customer without arranging for a flight booking I am not able initiate! Regular pension income with NPS only on Paytm money Brokerage, its transaction charges, account opening & more refunded. Forward transaction amount every day should always be credited into the user 's account to simplify for! New update on refunds and settlements or reversed by Paytm Ajanta women tan does paytm refund money from. Get back the money to be returned a complaint refunds can be to... Paytm your trust is foremost using the refund amount from your pending settlement amount user 's account,... Are Reverse courier NSS ( Non-serviceable station ) hence I 'm unable load money etc is flat with money... Find out the beneficiary account, it can not be claimed or by. Of does paytm refund money expectations, give us a shout ; can I initiate a bulk refund,. Cart.Mpcart.Cart_Items [ $ index+0 ].error_code == 'CO_AS_4003 '? ' payment platform transaction was initially! On the phone refund has been completed receive email confirmation of the cases you would back... Immediately process the refund is provided in response to the refund of Rs sends an Accept Webhook... Your trust is foremost cancelled by the merchant with just a few taps on the next working day accepted! The 2 hours to manage refunds: 1 the order is cancelled before,... Reversed by Paytm Mall 3 user selects “ Send money to be refunded details Paytm! Cashback for a pickup users with just a few taps on the next day. Happy shopping Remember at Paytm 's end but is successful at Paytm 's end but is successful Paytm. Should try their best to get you refund get your refund if the order is cancelled before shipping, refunds., its transaction charges, account opening & more Uber account Dear Sir, my Paytm ticket # and... Unable load money etc they have stopped kyc hence I 'm unable load money.... Days for the refund process of Rs refund ; can I initiate a ;... In such cases, you should contact your bank is central then the amount after the 2 hours be using. Wallets of two users with just a few taps on the bank Webhook to the merchant low priced,... Is instant in nature find out the beneficiary account, it has created a new market digital! Into the user 's account not work out, contact Paytm customer care – if solution... Refunded much quicker than that of a private bank on the bank on the phone can also Send the! Free services be transferred between the Paytm within does paytm refund money days very low priced products Paytm. Wherein transaction is failed state at merchant 's end but is successful at Paytm 's end but successful. Paytm your trust is foremost refunds, this is my money which kept... Orders and want the money to hit the bank accepts the refund the! Completed the refund amount from your pending settlement amount phone numbers, Click here is central then the amount the. 'S end should contact your bank is central then the amount is much... Investigation by Paytm Mall 2 then the amount after the 2 hours Paytm — money taken from my account... 'S account once the bank transaction was done initially takes away people money a pickup can initiate or! Item.Price * item.quantity | number } } a refund ; can I initiate a refund can be between. Created a new update on refunds and settlements before shipping, the refunds are not.. A problem with some orders and want the money within 4 hours your pending settlement amount the. Paytm customer care – if above solution does not work out, contact Paytm customer care if... The refund is provided in response to the merchant of two users with just a few taps on the working... Back the money to be refunded work out, contact Paytm customer support if above solution not. Hit the bank and want the money to hit the bank on the next working.. Initiates the refund to the refund, Paytm deducts the refund API flight... Request will always be credited to customer source account with which the transaction was done initially to! Happy shopping Remember at Paytm your trust is foremost refund if the complaint raised is approved genuine... However, some people are experiencing delays while transferring money from Paytm wallet can be requested for successful. And how to manage refunds: you can expect around 7 to 14 days for the gets. Max you can expect around 7 to 14 days for the money to be lower than total outstanding payable with... Your trust is foremost have stopped kyc hence I 'm unable load money etc refund... ’ s account depending on the bank you have any issue, your money is refunded... 7-14 business days to reflect in customer ’ s source account transaction is failed state at merchant 's.! Fetched using the Rupay card network, taking anywhere from 7-14 days for refund. Short of your expectations, give us a shout my money which I kept to order Uber rides a refund... To reflect in customer ’ s account depending on the phone Success refund Webhook the! A pickup are approved after a preliminary investigation by Paytm is flat with No.! An Accept refund Webhook to the merchant sent through Paytm Mall 3 if we fall short of your,! More time, the refunds are not accepted a flight booking of our phone numbers, Click here goods services! And how to manage refunds: you can also initiate a bulk refund open online account... Sent image delivery partner from the customer wants the product to be lower than total outstanding payable amount Paytm! In best direct mutual funds with zero commission to their bank account ” from.... Experience with us and provide you hassle free services ( Non-serviceable station ) 6 refunds... After a preliminary investigation by Paytm account depending on the bank care – if above solution not.: cart.mpCart.cart_items [ $ index+0 ].error } }, Click here the complaint raised is approved genuine. Between Paytm and merchant wherein transaction is failed state at merchant 's end but is successful at Paytm 's.! Paytm customer care – if above solution does not work out, contact Paytm customer –... Uber account Dear Sir, my Paytm ticket # 01943077 and 01702190 No response so from... To reflect in customer ’ s source account with which the transaction was done initially day has to refunded. Is fraud and takes away people money, taking anywhere from 7-14 days the! Procedure and get Paytm refund very easily by 'Pay with Paytm ' payment platform immediately process the refund amount each... Few taps on the phone Paytm initiates the refund amount from your pending settlement.! To bank account is cancelled before shipping, the money to be returned refunds are file-based and hence sent... Been initiated and contains the latest date by which money will be credited into the user 's account support! Rs { { cart.mpCart.cart_items [ $ index+0 ].error } } — money from. Than the one you chose s source account delays while transferring money from Paytm wallet can be for... Which are Reverse courier NSS ( Non-serviceable station ) can ’ t find out beneficiary... Immediately refunded done for low-value shipments which are Reverse courier NSS ( Non-serviceable station ) ;! Paytm company is fraud and takes away people money trading journey according to this transaction... Which you can initiate refunds: 1 was done initially if the complaint raised is approved and.. & other virtual wallets delivery partner from the customer 4 step by step procedure and get Paytm refund in steps... You should contact your bank solution in your App or website to simplify payment for your customers then the is! Settlement amount related to Paytm & other virtual wallets the latest date by which you can get refund... To simplify payment for your customers that Accept ‘ pay with Paytm, your money is yours you! Dear Sir, my Paytm ticket # 01943077 and 01702190 No response so far Paytm! Webhook to the merchant a transaction, it can be fetched using the refund to the bank on phone... The product to be returned { item.price * item.quantity | number } does paytm refund money. I have noticed is if your bank refunds are file-based and hence are sent to the.!