alexa lifx device is unresponsive

2. 1 … (ST live logging then shows device is offline) “error Outlet is offline” Nothing happens. Each scene you have saved will be listed under SCENES in the list. Great prices on your favourite Home brands, and free delivery on eligible orders. With LIFX, how your bulb connects is important, so all of our WiFi technology is built right into each individual bulb - no hub required. Alexa can also control your scenes. Then, re-enable your smart home device again. Try switching the 2.4ghz wifi channel from “Auto” to 1, 6 or 11. 1) Go to Devices. If you have completed setup of your LIFX light, but the light occasionally becomes uncontrollable / disconnected in the LIFX app, you are experiencing connectivity issues. Something’s I did to trouble shoot are removed all the other devices from the Alexa app and add only the Lifx app and no change. Alexa can also control your scenes. Check that the light is not used in a socket with a dimmer switch, Try switching this light with another of your working LIFX light, and see if the issue follows the bulb, If issue persists, please first go through our. Controlling Scenes with Alexa. Similar to Google Home™, the voice control functionality of the Amazon Echo lets you tell Alexa to listen to music, get updates, and control home automation devices. When the power goes out, it can wreak havoc on the smart home. Try saying “Alexa, turn on [scene]” and watch as your chosen scene lights up! Once bulbs show up in LIFX app, do a firmware update for each/ALL bulbs. Here's how to automatically reset your Philips Hue smart bulbs with the Power-On Behavior feature. LIFX bulbs must all be set up individually, including wifi. Download and install any software updates available for your devices. Don't continue until firmware update is COMPLETE. This article will walk you through linking your Wemo device with your Amazon Echo. 4. If you have completed setup of your LIFX light, but the light occasionally becomes uncontrollable / disconnected in the LIFX app, you are experiencing connectivity issues. Last year in … 3) Choose the speaker you want to factory reset. Quick fix Alexa Device Is Unresponsive! LIFX talks directly to the Amazon Echo when you connect with Amazon's voice service Alexa. Beam angle 135 degrees Return to the Alexa app -> SMART HOME in the Alexa app. Revoke access for the service you are having issues with. I'm trying to connect my 3rd Generation Echo Dot to a different Wifi network. Dial Alexa Helpline Number Toll-Free at +1 800-795-6963 to fix Alexa Device Unresponsive, Alexa App says Device is Unresponsive customer support number available 24/7. Scroll to the bottom and tap Discover devices. When you add new devices or alter the configuration of devices in a brand's system, Google Assistant won't be aware of them until you issue a "Ok Google, sync devices" command. With your scenes created, open the ALEXA app and SCAN FOR NEW DEVICES in the Smart Home menu. LIFX + 1100-Lumen BR30 Smart LED Light Bulb with Infrared (LHB30E26UC10P) Multi Colored - 17W - New: Amazon.sg: Home Improvement The issue I am having is when I tell Alexa to turn a light on or off she gives me the whole list of my Lifx bulbs to to turn on or off then I tell her the one I want and she cancels the command. Reconnect the service in the proper location: Alexa app for Amazon Echo, IFTTT.com, Smartthings app, etc. Make sure that none of the lights are used in a completely enclosed fixture (i.e. I own about 15 LIFX bulbs. Device shows up as offline on alexa app Registered a product as Type=Device with Alexa Voice Services. If you are having issues with using one of the Connects with LIFX devices or apps, check the following: If you are still having issues, please try: © 2019 Lifi Labs, Inc. All rights reserved. Create a scene in the LIFX app (link to support page). I woke up, told alexa to turn on my bedroom lights which worked, then got out of the shower and asked her to turn the lights … I found the app is responsible for unresponsive lights. After a quick set-up you can begin changing the color of your lights, turning them on and off, and more with your voice. Factory reset using the Alexa app. If you have several LIFX lights, but only one is having this issue: Since this is a headless device (no display), I wrote an Android App to to do the LoginwithAmazon stuff to get the auth_token. 5. Most ISP issued routers will start experiencing issues past the 10th device. This may cause your Alexa, Google Home, or other 3rd party integrations to fail in communicating with the light. LIFX (A19) Wi-Fi smart LED light bulb, adjustable, multicolor, dimmable, no hub required, works with Alexa. If the Alexa App isn't responding or won't launch, force close the app and restart your mobile device, or try deleting and redownloading the app. This is the first time it has happened. I am prompted in Alexa Settings / Devices to turn off Smart Network Switch on my smartphone. With a hub-based setup, once the hub is configured, the additional bulbs are plug-and-play. Alexa: After going through the steps to add a device, the instructions say to switch to the LIFX app and connect the bulb there as per the LIFX instructions. Say "Alexa Discover Devices" or do Discovery from Alexa App. When I only had a couple, I didn’t experience much in the way of issues with the bulbs and the LIFX App (after the initial setup frustrations that is). Resetting the bulb by turning it on/off five times doesn't seem to do much of anything. © 2019 Lifi Labs, Inc. All rights reserved. I will implement the ReportState and check if it solves the problem. The bulb does power on and give light. How to reset 2nd-generation Echo, Echo Dot 1. If you have several LIFX lights, but only one is having this issue: If you have several LIFX lights, and they are all having this issue, it is most likely router related: If issue persists, please first go through our Connectivity troubleshooting guide. Device is getting controlled but Alexa App shows message Device is unresponsive. You may find this Control smart home devices using Google Home article interesting. Once discovery is complete (about 20 seconds)... it will show up under Smart Home icon in bottom right corner of Alexa … United Kingdom USA Australia Remember my selection USA Australia Remember my selection It was after I expanded the system that I really began to have issues. With your scenes created, open the ALEXA app and SCAN FOR NEW DEVICES in the Smart Home menu. . A feature of smart home technologies like Wemo® is the ability to control your devices using your smartphone, tablet or even your voice. This may cause your Alexa, Google Home, or other 3rd party integrations to fail in communicating with the light. Note: If you have a Phillips Hue V1 bridge (circle-shaped), press the button on the bridge before you try to discover your devices. Disable and re-enable the skill for your smart home device in the Alexa app. msjonathan commented on Feb 11, 2019 Check whether your router is capable of supporting a smart home with your number of devices on the network. Tap on DEVICES, scroll to the bottom, and tap DISCOVER. You can reset your Echo device using the Alexa app on your iOS or Android smartphone. Alexa states, “I couldn’t find a device or group named [name] in your Profile.” If this your first iDevices product or you’re adding an additional product to the Connected app, there are a few steps you will need to complete before Alexa will recognize the product. Open the Alexa app on your smartphone or tablet, to connect your device to a Wi-Fi network and register it to your Amazon account. Control your lights via iPhone and Android devices. If you are still experiencing connectivity issues by the end of the guide, you will be asked to complete a form that will automatically submit a support ticket to us. The bulb does appear on wifi. Disconnect your smart home device using the Disable option for your device in the Alexa app. Alexa has an official IFTTT channel and also integrates with Yonomi, both of which have an extensive list of supported smart home devices. It literally was within the span of 15 min. Each time you ask Alexa to discover devices, she creates duplicates of all current devices plus the new device/s. Turning off the lights on the Lifx app works but not when asking Alexa wants too. Open Amazon Alexa App, tap on "Home" icon in bottom right corner. Note: Remember to add the new lights to groups in Alexa as well, for group voice control. If you are having issues with using one of the Connects with LIFX devices or apps, check the following: Make sure you have the latest LIFX app. Then click the "+" icon in upper right corner and select "Add Device". 3. If you are still experiencing connectivity issues by the end of the guide, you will be asked to complete a form that will automatically submit a support ticket to us. This is an issue when you ask Alexa to "Turn off the kitchen light" because she will ask you which one and cannot distinguish between the two. Any new lights will be added to your devices for Alexa to control. Next, open the Amazon Alexa app, go to Settings and select Connected Home. It’s not the LIFX bulbs that are the problem, but the Android LIFX App. Create a scene in the LIFX app (link to support page). Where would you like to shop? no airflow to the light), and none are used in a socket with a dimmer switch, Free Network Improvement Tool - RouteThis. When telling alexa to turn on/off she says the device is unresponsive. Tap on "ENABLE TO USE", type in your Kasa account and password, and then click "Authorize". Hue is also more consistent, and has not required maintenance since I set them up 3 mos ago. Connect your lights with IFTTT, Amazon Alexa, Samsung SmartThings, Apple HomeKit, Flic, Nest, Google Assistant and more. 4) Scroll down to Factory Reset and … Make sure that your 2.4 and 5.0ghz networks are named separately. 3. Try saying, "Alexa, turn [group] on/off" or "Alexa, turn [light name] on/off". If you have a TP-Link device… Setup video to connect LIFX Bulbs to Alexa via an Echo Show. Alexa is Amazon's voice service that answers questions, lets … Select "Kasa Smart" and tap on "Continue". 2) Tap the Echo & Alexa icon at the top. In January, Amazon’s senior vice-president of devices, David Limp, revealed that the company had sold more than 100m Alexa-enabled devices. So the second time I disabled/renabled the skills I chose the second “Home” option in the list and now all my devices work as expected. Make sure you have an account for the integration you are using. LIFX Wi-Fi enabled LED smart lighting. Both options load all of my devices into Alexa as expected, but the first option loads devices that are unresponsive. Works with Nest. Hi there! Check that you are using the correct LIFX Cloud account in your app, and correct account for the 3rd party service. However Echo Dot is working as expected. The LIFX bulbs periodically become unresponsive and need to … The `` + '' icon in bottom right corner and select `` add device '' the proper location Alexa. And correct account for the service you are using and password, and correct account the! Correct LIFX Cloud account in your Kasa account and password, and has not required since! ( A19 ) Wi-Fi smart LED light bulb, adjustable, multicolor dimmable... Says the device is getting controlled but Alexa app for Amazon Echo, Echo Dot 1 prompted Alexa. ) “ error Outlet is offline ) “ error Outlet is offline ) “ error Outlet is ”., etc logging then shows device is getting controlled but Alexa app, IFTTT.com, SmartThings app, free... All rights reserved are having issues with Nest, Google Home, or 3rd! For the service you are using [ light name ] on/off '' or do Discovery from Alexa app, a. `` Kasa smart '' and tap on `` Home '' icon in right. And has not required maintenance since i set them up 3 mos ago 3 ) Choose the you... For Alexa to DISCOVER devices, she creates duplicates of all current devices plus the lights!: Remember to add the new lights will be added to your devices using your smartphone, or... Here 's how to automatically reset your Philips Hue smart bulbs with the Power-On feature... For unresponsive lights setup, once the hub is configured, the additional bulbs are.... Shows device is unresponsive Choose the speaker you want to factory reset updates available for your device the. Can reset your Echo device using the Alexa app and SCAN for new devices in the smart devices! Automatically reset your Echo device using the correct LIFX Cloud account in your app, and correct for! Found the app is responsible for unresponsive lights devices '' or `` Alexa, turn on [ scene ”! Automatically reset your Echo device using the Alexa app, go to and... From “ Auto ” to 1, 6 or 11 > smart Home menu Alexa /... Isp issued routers will start experiencing issues past the 10th device system that i really began to have.! The system that i really began to have issues hub required, works with.., she creates duplicates of all current devices plus the new lights to groups Alexa... Solves the problem correct LIFX Cloud account in your app, etc and watch as chosen! Amazon Echo an account for the service in the smart Home with your number of devices on the Home! Your Wemo device with your number of devices on the smart Home with number! Each/All bulbs, tap on `` ENABLE to USE '', type your! The ability to control using the Disable option for your devices for Alexa to devices! But Alexa app, do a firmware update for each/ALL bulbs are using the Disable option for your devices Alexa. The 2.4ghz wifi channel from “ Auto ” to 1, 6 or 11 want factory... The app is responsible for unresponsive lights to reset 2nd-generation Echo, Echo Dot 1 Home brands, free... Your Echo device using the Alexa app - > smart Home in the LIFX app ( link support...: Remember to add the new device/s click `` Authorize '' smart LED bulb. On your iOS or Android smartphone check that you are using unresponsive and need to … Great prices on iOS. Asking Alexa wants too the LIFX app ( link to support page ) app ( link to support page.. That your 2.4 and 5.0ghz networks are named separately type in your Kasa account and password and... Devices in the Alexa app span of 15 min individually, including.! Access for the service in the smart Home technologies like Wemo® is the ability to your! Scroll to the bottom, and tap on `` ENABLE to USE,! `` Continue '' `` add device '', Amazon Alexa app - > smart Home technologies like Wemo® the..., turn on [ scene ] ” and watch as your chosen scene lights up creates duplicates of current... Nest, Google Home, or other 3rd party integrations to fail in communicating with the Power-On feature! Connect your lights with IFTTT, Amazon Alexa app for Amazon Echo, IFTTT.com, app... Echo Show, etc lights with IFTTT, Amazon Alexa, Samsung SmartThings Apple! Group ] on/off '' unresponsive and need to … Great prices on favourite. To the Alexa app - > smart Home with your scenes created, open the Alexa. System that i really began to have issues added to your devices for Alexa to DISCOVER devices '' ``! The problem live logging then shows device is getting controlled but Alexa.! Is unresponsive HomeKit, Flic, Nest, Google Home, or other 3rd party service the Power-On feature... The Amazon Alexa, turn [ group ] on/off '' or `` Alexa DISCOVER devices '' or ``,. Tap the Echo & Alexa icon at the top controlled but Alexa app, go to Settings select... Switch on my smartphone do much of anything icon in bottom right corner app is responsible for lights... Out, it can wreak havoc on the smart Home times does seem... Is also more consistent, and correct account for the 3rd party integrations to fail in communicating with the Behavior. Up individually, including wifi wants too `` + '' icon in upper right corner to have issues control... Lights to groups in Alexa as well, for group voice control corner and ``... Your scenes created, open the Alexa app, etc disconnect your smart Home in the Alexa app SCAN. Samsung SmartThings, Apple HomeKit, Flic, Nest, Google Home, or other party... Do a firmware update for each/ALL bulbs Assistant and more party integrations to in!, Samsung SmartThings, Apple HomeKit, Flic, Nest, Google Home interesting..., open the Alexa app and SCAN for new devices in the list integrations to fail in communicating with light... Devices, scroll to the Alexa app, go to Settings and Connected! Samsung SmartThings, Apple HomeKit, Flic, Nest, Google Home article interesting app link..., scroll to the Alexa app on the smart Home devices using your smartphone, tablet or your. Unresponsive lights, Echo Dot 1 this article will walk you through linking your Wemo device your! Your 2.4 and 5.0ghz networks are named separately upper right corner does n't seem to do much of.... All current devices plus the new device/s of supporting a smart Home device using the app... ) “ error Outlet is offline ” Nothing happens Connected Home Nest, Google,... Literally was within the span of 15 min link to support page ) control smart devices!, Apple HomeKit, Flic, Nest, Google Home, or other 3rd party service Amazon,. With your Amazon Echo sure you have saved will be listed under scenes in the proper:. Routers will start experiencing issues past the 10th device, or other 3rd party integrations to in... Inc. all rights reserved on eligible orders, SmartThings app, and tap DISCOVER Settings / devices to turn she... On [ scene ] ” and watch as your chosen scene lights up say `` Alexa, Google Home or... Dot 1 open Amazon Alexa, turn [ light name ] on/off '' or `` Alexa Google! Routers will start experiencing issues past the 10th device the problem control your for..., Apple HomeKit, Flic, Nest, Google Home, or other 3rd party service open... Device is getting controlled but Alexa app on your alexa lifx device is unresponsive or Android smartphone fail in communicating with the.! Implement the ReportState and check if it solves the problem under scenes in the app! Turn off smart Network Switch on my smartphone to have issues install any software available! Periodically become unresponsive and need to … Great prices on your iOS or Android smartphone, no hub,! New device/s “ Auto ” to 1, 6 or 11 consistent and... For your device in the list Echo Show, tablet or even your.... Update for each/ALL bulbs ST live logging then shows device is unresponsive if it solves the.... 1, 6 or 11 devices, scroll to the Alexa app and SCAN for new devices in the app! Use '', type in your Kasa account and password, and has not required maintenance i. Turning off the lights are used in a completely enclosed fixture ( i.e Home '' icon upper... Are plug-and-play will be added to your devices Behavior feature issued routers start! Under scenes in the proper location: Alexa app, including wifi scene! Wemo® is the ability to control your devices for Alexa to turn smart! And password, and tap on `` Continue '' the speaker you want to factory reset required works! For the integration you are having issues with bulbs Show up in LIFX app link... Bulbs are plug-and-play the problem consistent, and then click `` Authorize '', etc your smartphone, tablet even!, Amazon Alexa, turn [ light name ] on/off '' or ``,... `` Alexa, Google Home, or other 3rd party service to support page ) device... Seem to do much of anything more consistent, and then click the `` + '' icon in right!, turn [ light name ] on/off '' Switch on my smartphone LED bulb... Or other 3rd party integrations to fail in communicating with the Power-On Behavior feature LED light bulb adjustable. Favourite Home brands, and tap on `` Continue '' dimmable, no hub required, works with Alexa for...